| Error Code | Cause | Solution |
| 30,31,32,33,34,35,36 37,38,39,3C,3F |
The device is not operating due to a paper jam. | Clear the paper jam. |
| 40,42,43,44 | The internal temperature is too high. | Unplug the device and, if possible, lower the temperature of the room where the device is located. |
| 46 | The ink absorber pad is full and needs to be replaced. | Contact Brother Customer Support using the “Contact Us” section. |
| 48 | There is a problem with the print head. | Contact Brother Customer Support using the “Contact Us” section. |
| 49 | The internal temperature is too low. | Unplug the device and, if possible, increase the temperature of the room where the device is located. |
| 4F | There is a problem with the print head. | Contact Brother Customer Support using the “Contact Us” section. |
| 50,51,52,57,5A,5B,5C 5D,5E |
The device is not operating due to a paper jam or sensor error. | Clear the paper jam. If the issue persists after clearing, contact Brother Customer Support using the “Contact Us” section. |
| 8F | There is a problem with the paper feed motor. | Contact Brother Customer Support using the “Contact Us” section. |
| A5,A6,A7,A8,AF | There is a problem with the scanner. | Contact Brother Customer Support using the “Contact Us” section. |
| E2,E3 | There is a problem with the main PCB board. | Contact Brother Customer Support using the “Contact Us” section. |